How do I stop customers going to a competitor because they couldn’t find my info?

Make your key information effortless to find and consistent everywhere. Claim your Google Business Profile, publish a website with clear hours, location, services, and contact details, and ensure those details match across every listing. Customers switch to competitors mainly out of friction — missing hours, no phone number, a slow or absent site. Remove that friction and you keep their attention. The goal is that anyone searching finds everything they need about you before they ever think to check someone else.