My business does fine on word of mouth, why would I need a website?

Word of mouth still needs somewhere to land. When someone recommends you, the first thing the new customer does is search your name — and if nothing comes up, that warm referral cools fast. A website catches those referrals, confirms you’re real and professional, and gives them your hours, location, and services instantly. It doesn’t replace word of mouth; it amplifies it, turning every recommendation into a booking instead of a maybe.